FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed in 1 to 3 business days and typically arrive within 7 to 20 business days, as many items ship from overseas warehouses.

What is your return policy?

You can request a return within 30 days of delivery on unused items in their original condition. See our Refund Policy for full details.

How do I track my order?

You will receive a tracking link by email as soon as your order ships.

What if my item arrives damaged?

Contact us within 48 hours with photos and we will arrange a free replacement or refund.

Do you offer customer support?

Yes. Email us any time and we will reply within 24 hours.